From Insight to Action: Applying
Behavior Science for Social Change
Abhishek Lonari,
Service Designer and Researcher @Social Innovation Studio
Ankita Mirani,
Social Designer and Founder @Social Innovation Studio
February 14th, 2025
COM-B
5 Key Behaviour
Design Tools
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What’s Inside:
Understanding the capabilities, opportunities, and motivations (COM-B) needed for change is only the first step. The real challenge lies in designing interventions that make the desired behavior easier, more natural, and more rewarding.
This is where behavior science tools come in. Whether it's encouraging farmers to adopt agroforestry, supporting rural women in entrepreneurship, or ensuring children stay in school, we need to structure interventions that reduce barriers, create momentum, and sustain change.
If this is the first article you found in the series then you might want to check out part 1 (where we breakdown the COM-B model in detail) and part 2 (where we used a case study to understand the model in practice). If you are here for tools then read on ahead!
In this article, we’ll explore five key behavior design tools and how they can be applied effectively.
Introduction
Nudges: Making the Desired Behavior the Default
A nudge is a subtle change in the way choices are presented, making the preferred behavior the easiest or most natural option. It doesn’t force action—it just removes friction in decision-making.
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How to Use Nudges in Interventions:
Make the desired action the default choice (e.g., auto-enrolling farmers in agroforestry support programs).
Reduce effort needed for change (e.g., pre-selecting crop varieties for specific climates).
Link behaviors to existing habits (e.g., delivering advisory messages during regular community meetings).
Example: Encouraging Agroforestry
Farmers hesitate to switch from monocropping due to uncertainty about investments and delayed returns. Instead of asking them to adopt an entirely new system at once, a small nudge—like providing a starter kit with a single tree species suited to their land—can help initiate gradual change.
Social Proof: The Power of “People Like Me”
People are more likely to adopt new behaviours when they see others they relate to doing the same. Social proof reduces uncertainty and builds confidence in change.
How to Use Social Proof in Interventions:
Identify early adopters who can influence others.
Make role models visible and relatable.
Foster peer-to-peer learning.
Example: Preventing Child Trafficking
Child protection programs often struggle because families don’t recognize trafficking risks. But when local parents share their stories about resisting traffickers or securing safe alternatives, it normalizes vigilance as a community norm.
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Environmental Restructuring: Changing the System, Not Just the Individual
Instead of expecting people to change within the same constraints, we should redesign environments so that the desired behavior is easier and more rewarding.
How to Use Environmental Restructuring in Interventions:
Remove physical barriers (e.g., make agroforestry tools accessible in village centers).
Redesign spaces to encourage participation.
Change default settings (e.g., automatic loan approvals for women-led businesses).
Example: Keeping Girls in School
One reason girls drop out is lack of safe sanitation facilities. Installing separate toilets in schools significantly increases attendance. The issue was never just motivation—it was a structural problem.
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Habit Formation: Turning New Behaviors into Long-Term Practices
Behavior change isn’t just about one-time decisions—it’s about sustaining new habits. Habit formation is most effective when changes start small, consistent, and rewarding.
How to Use Habit Formation in Interventions:
Start with small, easy actions.
Attach new behaviors to existing habits.
Use immediate rewards
Example: Financial Independence for Rural Women
Instead of expecting women to immediately run businesses, introducing simple savings habits first (like setting aside ₹10 daily in a self-help group) builds financial discipline before scaling to entrepreneurship.
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Identity-Based Motivation: Aligning Change with How People See Themselves
People are more likely to adopt behaviors that reinforce their self-identity. If a behavior aligns with how they see themselves—or how they want to be seen—they will be more committed to it.
How to Use Identity-Based Motivation in Interventions:
Frame behaviors as aligned with cultural or social identities.
Use language that reinforces positive self-perception (e.g., “Eco-Leader Farmers” instead of “agroforestry adopters”).
Highlight collective identity (e.g., showing how an entire village is making the shift).
Example: Farmers as Environmental Stewards
Instead of positioning agroforestry as just a farming technique, framing it as a way for farmers to become climate leaders in their community shifts their motivation. They no longer see it as an imposed change but as something that aligns with their role and values.
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Identity-Based Motivation: Aligning Change with How People See Themselves
Behavior change happens when we design for it, not when we just expect it. The most effective interventions:
Make change easy and frictionless (Nudges).
Leverage existing social structures (Social Proof).
Modify environments to support action (Environmental Restructuring).
Reinforce new behaviors until they stick (Habit Formation).
Align change with personal and social identity (Identity-Based Motivation).
You May Like To Read This
From Insight to Action: Applying
Behavior Science for Social Change
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Abhishek Lonari, Service Designer & Researcher
@Social Innovation Studio
COM-B
January 31st, 2025
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